Returns & Refunds
Next Level Leaf is an educational and marketing platform and is not the merchant of record. Next Level Leaf does not process payments or collect funds and therefore cannot issue refunds or accept returns. All transaction support is handled by Go North Hemp.
Effective Date: January 1, 2025
Where to direct requests
All return requests, refund inquiries, exchange issues, and order disputes must be directed to Go North Hemp’s support team.
These matters are handled under Go North Hemp’s official return and refund policy, which may be updated from time to time.
Damaged goods or quality concerns
If you receive a damaged product or believe there is a quality issue, contact Go North Hemp promptly with your order details and any requested documentation, such as photos or a short unedited opening video if applicable.
Go North Hemp will determine next steps through their quality assurance process.
Most up to date policy
For the latest return eligibility terms, time windows, and instructions, refer to Go North Hemp’s official Return & Refund Policy on their website.