Knowledge Base
Frequently Asked Questions
Quick answers about Next Level Leaf, catalogs, ordering, fulfillment, shipping, returns, COAs, and compliance.
For required disclosures, visit the Disclaimer & FDA Disclosure.
About Next Level Leaf
What is Next Level Leaf?
Next Level Leaf is an educational and marketing platform that provides product discovery, catalog access, and wholesale support.
We are not the merchant of record and do not process payments.
Are you the manufacturer?
No. Next Level Leaf is not a licensed manufacturer or distributor. Products and fulfillment are handled by third parties,
including Go North Hemp, under their own policies.
Do you take payments on this website?
No. This website does not process payments or collect credit card information.
Purchasing and fulfillment are managed by the merchant of record.
Catalogs & Ordering
Where do I see products and pricing?
Start at the Catalogs page. For THCa flower, use the live menu when available.
For other product lines, follow the menu links or request pricing.
How do I start an order?
Visit the Order page to connect with Brad and send your product list, quantities, shipping destination,
and your best email for invoicing.
Can you help with special projects or white label?
Yes. If you have a custom concept, white label request, or manufacturing project, reach out through the Order page.
We may request additional details to understand scope, timelines, and operator fit.
Shipping, Delivery, Returns
Who ships the order?
Orders are fulfilled and shipped by the merchant of record, including Go North Hemp or designated fulfillment partners.
Next Level Leaf does not ship products.
Where is my order?
For order status, tracking, delivery issues, or shipment restrictions, contact the merchant of record directly.
Next Level Leaf does not have access to order systems.
What if there is a damaged package?
Contact the merchant of record promptly with your order details and any requested documentation (such as photos or an opening video).
Resolution is handled through their quality and support process.
COAs, Testing, Compliance
Are products tested?
When available, third party lab reports (COAs) are provided for products or batches.
Visit the Transparency Hub for guidance on reading COAs.
Do lab results apply to every unit?
COAs apply to a specific batch. Natural variation can occur.
Always verify the COA associated with the batch you are purchasing when available.
Can you tell me what is legal in my state?
No. Next Level Leaf does not provide legal advice. Hemp and cannabinoid regulations vary by jurisdiction.
You are responsible for confirming legality in your location.
Can you give medical advice?
No. Nothing on this website is medical advice. Consult a qualified healthcare professional for medical decisions.
See the Disclaimer & FDA Disclosure for more.